Facebook & Instagram Fundraiser FAQ’S

Moving Day Facebook Fundraisers 

How is creating a Facebook Fundraiser different than just sharing a link to my personal page on Facebook?

How do I connect my Moving Day page with a Facebook Fundraiser?

What if I previously created a Facebook Fundraiser on Facebook and now want to link it to my Moving Day page?

What data will Facebook receive once I connect my personal page to Facebook Fundraisers?

I updated my goal through my Participant Center. Will it change on my Facebook Fundraiser as well?

I updated my story or photograph through my Participant Center. Will it change on my Facebook Fundraiser as well?

How do I change my cover photo or description for my Facebook Fundraiser?

Why did my Facebook Fundraiser end?

Why did my fundraiser’s end time change?

Is my Facebook Fundraiser public?

How can I delete my Facebook Fundraiser?

Can I link a Facebook Fundraiser to my team page?

How come I can see my donor’s name in the Participant Center, but on my personal page it is shown as “Facebook Fundraiser”?

Why does my Facebook Fundraiser thermometer display a higher amount than my Moving Day personal fundraising page?

Do donations still go to the Parkinson’s Foundation if people donate through my Facebook Fundraiser?

How does the Parkinson's Foundation receive donations from my Facebook Fundraiser?

Will donors to my Facebook Fundraiser receive a receipt?

Why did I receive two emails acknowledging my donation to a Facebook Fundraiser?

How come my donation is shown on the personal page honor roll as “Facebook Fundraiser”?

How can I get a receipt for my donation to a Facebook Fundraiser?

How can I get a refund for my donation to a Facebook Fundraiser?

I am not located in the United States. Can I set up a Fundraiser linked to Moving Day?

I am not located in the United States. Can I donate to a Facebook Fundraiser for Moving Day?

Can I contact Facebook directly about my donation to a Facebook Fundraiser?

Instagram Fundraisers 

Where can I find donations from Instagram?

I’m registered for Moving Day. How can I fundraise on Instagram without starting a fundraiser directly on Instagram and have the funds raised show in my thermometer?

 

Note: If you are fundraising on Instagram or have a donation refunded, you might see a discrepancy between your Facebook Fundraiser and your personal fundraising page.

Moving Day has raised $50.2 million and brought more than 202,000 participants together.